How We Protect You
jl7com is built on transparency and trust. Here are six core principles that govern how we handle your personal data.
SSL Encryption
All data transmitted between your device and jl7com servers is protected by industry-standard 256-bit SSL encryption, keeping your personal and financial information secure in transit.
Strict Access Controls
Access to your personal data is restricted to authorised jl7com personnel on a strict need-to-know basis. All staff handling personal data are bound by confidentiality obligations.
No Third-Party Marketing Sales
jl7com will never sell, rent, or trade your personal information to third-party marketers. Your data is used only for purposes directly related to operating and improving the jl7com platform.
PAGCOR & NPC Compliance
jl7com operates in alignment with both PAGCOR regulatory requirements and the National Privacy Commission (NPC) guidelines, ensuring your data rights under Philippine law are fully respected.
Data Retention Limits
We keep your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by Philippine law. Once no longer needed, data is securely deleted or anonymised.
Your Rights, Upheld
Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by jl7com. We provide clear channels to exercise all these rights.
Your Data Rights Under Philippine Law
Republic Act No. 10173 gives every Filipino data subject a comprehensive set of rights. jl7com is committed to honoring each one.
Right to Access
Request a copy of the personal data jl7com holds about you at any time.
Right to Correction
Request correction of inaccurate, incomplete, or outdated personal data.
Right to Erasure
Request deletion of your data where it is no longer necessary or lawfully held.
Right to Object
Object to the processing of your data for direct marketing or on legitimate interest grounds.
Right to Portability
Obtain your personal data in a structured, commonly used, machine-readable format.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
Contents
- 1. Introduction
- 2. Data Controller
- 3. Data We Collect
- 4. How We Collect Data
- 5. Legal Basis for Processing
- 6. How We Use Your Data
- 7. Sharing Your Data
- 8. Cookies & Tracking
- 9. Data Retention
- 10. Security Measures
- 11. Your Rights
- 12. Children's Privacy
- 13. International Transfers
- 14. Policy Updates
- 15. Contact & DPO
Summary: jl7com collects only the personal data necessary to operate a safe, legal, and enjoyable online gaming platform for Filipino players. We do not sell your data, and we protect it in accordance with Philippine law. Please read this policy in full to understand your rights.
1 Introduction
jl7com ("we," "us," "our") is committed to protecting the privacy and personal data of every player who uses the jl7com Platform at https://jl7com.app. This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
This Privacy Policy applies to all personal information collected by jl7com through the Platform, including during account registration, identity verification, gameplay, financial transactions, customer support interactions, and marketing communications. It applies to all registered players, website visitors, and any individuals who interact with the jl7com Platform in any capacity.
By registering an Account or continuing to use the jl7com Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree, you must discontinue use of the Platform.
This Privacy Policy is provided in English. In the event of any conflict arising from a translation or interpretation in another language, the English version shall govern.
2 Data Controller Information
For the purposes of the Philippine Data Privacy Act of 2012, jl7com is the Personal Information Controller responsible for your personal data processed through the Platform. Our designated Data Protection Officer (DPO) oversees all data privacy compliance matters and serves as the primary point of contact for data subjects exercising their rights under Philippine law.
Contact details for the jl7com Data Protection Officer are provided in Section 15 of this Privacy Policy. All formal data privacy requests, complaints, and enquiries must be submitted to the DPO using the contact details specified therein.
Registered Office: Metro Manila, Philippines. jl7com operates under PAGCOR regulatory oversight.
3 Personal Data We Collect
jl7com collects personal data that is adequate, relevant, and limited to what is necessary for the specific purposes described in this Privacy Policy. The categories of personal data we collect are set out below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (e.g., PhilSys, SSS, UMID, driver's license, passport) | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, Philippine mobile number, residential address (including barangay, city, province) | Account communications, support, fraud prevention |
| Financial Data | GCash number, PayMaya number, BPI / BDO / Metrobank account details (last 4 digits), transaction history in Philippine Peso (PHP) | Processing deposits and withdrawals, AML compliance |
| KYC Documents | Copies of government-issued ID, proof of address, selfie photograph | PAGCOR-mandated identity verification and AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security monitoring, fraud detection, platform optimization |
| Usage Data | Games played, wagers placed, session durations, pages visited, features accessed | Responsible gaming monitoring, product improvement, analytics |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Customer support, dispute resolution, service quality |
| Marketing Preferences | Promotional opt-in/opt-out status, communication channel preferences | Sending relevant promotions and platform updates to consenting players |
jl7com does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for KYC identity verification under PAGCOR regulations.
4 How We Collect Your Data
jl7com collects personal data through the following means:
4.1 Direct Collection
Information you provide directly when you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, submit feedback, or participate in promotions. This includes all information entered into forms on the jl7com Platform.
4.2 Automated Collection
Technical and usage data collected automatically when you access and interact with the jl7com Platform. This includes data collected through cookies, web beacons, server logs, and similar tracking technologies as described in Section 8 of this Privacy Policy.
4.3 Third-Party Sources
jl7com may receive personal data from third parties in limited, lawful circumstances. These include payment service providers (GCash, PayMaya, BPI, BDO, Metrobank) who confirm transaction status; identity verification service providers engaged to assist with KYC processing; and PAGCOR or other regulatory authorities where data sharing is required by law.
5 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, jl7com processes your personal data on one or more of the following lawful bases:
- Consent: Where you have given clear, informed, and freely given consent for a specific processing purpose, such as receiving promotional communications from jl7com.
- Contractual Necessity: Where processing is necessary to perform the contract between you and jl7com — specifically, to operate and maintain your Account, process deposits and withdrawals, and provide access to Platform games.
- Legal Obligation: Where processing is required for jl7com to comply with applicable Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160), and the Data Privacy Act itself.
- Legitimate Interests: Where processing is necessary for jl7com's legitimate business interests, such as fraud detection and prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your rights and freedoms.
Where jl7com relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting the jl7com Data Protection Officer. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
6 How We Use Your Personal Data
jl7com uses your personal data strictly for the following purposes:
- Creating and managing your jl7com Account, including registration, login authentication, and account settings.
- Verifying your identity and age (21+) as required by PAGCOR and Philippine gambling regulations.
- Processing deposits, withdrawals, and all financial transactions through your preferred Philippine payment methods.
- Complying with the Anti-Money Laundering Act and filing required reports with the Anti-Money Laundering Council (AMLC).
- Providing customer support and resolving disputes or complaints raised by players in Manila, Cebu, Davao, and across the Philippines.
- Monitoring gameplay activity to identify and prevent problem gambling behaviours, and to enforce responsible gaming tool settings you have activated.
- Detecting and preventing fraud, cheating, bonus abuse, and other prohibited activities under jl7com's Terms and Conditions.
- Improving the jl7com Platform through anonymised analytics, A/B testing, and user experience research.
- Sending you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
- Where you have opted in, sending you promotional offers, bonus notifications, and platform updates relevant to your gaming preferences.
jl7com will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis under the Data Privacy Act.
7 Sharing Your Personal Data
jl7com does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your personal data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.
7.1 Regulatory Authorities
jl7com is required by Philippine law to share certain personal data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government authorities upon lawful request or as part of mandatory reporting obligations.
7.2 Payment Service Providers
To process your deposits and withdrawals, jl7com shares necessary financial and identity data with your chosen payment provider — GCash, PayMaya, BPI, BDO, or Metrobank. These providers are independent data controllers subject to their own privacy policies and Philippine Bangko Sentral ng Pilipinas (BSP) regulations.
7.3 Identity Verification Partners
jl7com engages accredited third-party KYC verification service providers to assist with identity and age verification. These providers process your identity documents under binding data processing agreements and are prohibited from using your data for any purpose other than verifying your identity for jl7com.
7.4 Technology Service Providers
jl7com works with carefully selected technology partners — including cloud hosting providers, cybersecurity firms, and game content providers — who may process limited personal data as part of delivering Platform services. All such providers are bound by contractual data protection obligations consistent with the Data Privacy Act.
jl7com will never share your personal data with third-party marketing companies, data brokers, or advertising networks. Your data is not a product.
8 Cookies & Tracking Technologies
The jl7com Platform uses cookies and similar tracking technologies to ensure proper functionality, maintain your session security, and gather anonymised analytics data. Cookies are small text files stored on your device when you access the Platform.
8.1 Essential Cookies
These cookies are strictly necessary for the Platform to function. They maintain your login session, store your language and currency preferences, and protect against cross-site request forgery (CSRF) attacks. You cannot opt out of essential cookies while continuing to use the Platform.
8.2 Analytics Cookies
jl7com uses anonymised, first-party analytics cookies to understand how players interact with the Platform — which pages are visited most, where players encounter difficulties, and how features are used. This data is aggregated and cannot be used to identify individual players. You may opt out of analytics cookies through your Account settings.
8.3 Preference Cookies
These cookies remember your display preferences, responsible gaming settings, and other customisations to provide a more personalised experience on your next visit. These are not mandatory and can be disabled.
You can control and delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jl7com Platform, including the ability to stay logged in or maintain your game preferences.
9 Data Retention
jl7com retains your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable Philippine law — whichever is longer.
- Account and Identity Data: Retained for the lifetime of your Account plus a minimum of five (5) years after Account closure, in compliance with PAGCOR licensing requirements and the Anti-Money Laundering Act.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act (RA 9160 as amended).
- KYC Documents: Retained for the lifetime of your Account plus five (5) years after Account closure.
- Customer Support Records: Retained for three (3) years from the date of each interaction, to support dispute resolution.
- Marketing Data: Retained until you withdraw consent or for two (2) years from your last active engagement with jl7com marketing communications, whichever is earlier.
- Technical & Usage Data: Anonymised after twelve (12) months and retained in anonymised form for platform analytics purposes.
Upon expiry of applicable retention periods, personal data is securely deleted, destroyed, or irreversibly anonymised in accordance with jl7com's internal data destruction procedures.
10 Security Measures
jl7com implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
- 256-bit SSL/TLS encryption for all data transmitted between your device and jl7com servers.
- Encryption of sensitive data at rest, including KYC documents and financial information.
- Multi-factor authentication (MFA) options for player Accounts.
- Role-based access controls ensuring only authorised personnel access personal data on a strict need-to-know basis.
- Regular penetration testing and vulnerability assessments by qualified cybersecurity professionals.
- 24/7 security monitoring and intrusion detection systems.
- Secure data centre facilities with physical access controls.
- Mandatory data privacy and security training for all jl7com staff.
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, jl7com will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with Section 20(f) of the Data Privacy Act of 2012.
While jl7com applies stringent security measures, no system is completely impenetrable. You also play a role in keeping your Account secure — never share your password, enable MFA, and report any suspicious activity to jl7com support immediately.
11 Exercising Your Data Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl7com. You may exercise any of these rights by submitting a written request to the jl7com Data Protection Officer using the contact details in Section 15.
11.1 Right to be Informed
You have the right to be informed of how your personal data is being collected, used, and processed. This Privacy Policy fulfills that right. We will notify you of any material changes.
11.2 Right to Access
You may request a copy of the personal data jl7com holds about you, along with information about the purposes for which it is processed, the parties with whom it has been shared, and the retention period. jl7com will respond to access requests within fifteen (15) business days of receipt.
11.3 Right to Rectification
If any personal data jl7com holds about you is inaccurate, incomplete, or outdated, you have the right to request correction. You may update basic Account information directly through your Account settings, or contact the DPO for corrections to verified identity data.
11.4 Right to Erasure or Blocking
You may request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, where consent has been withdrawn, or where processing is unlawful. Please note that jl7com may be required by PAGCOR regulations or the Anti-Money Laundering Act to retain certain data even after an Account closure request.
11.5 Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time by updating your communication preferences in your Account settings or by contacting the DPO. You may also object to processing based on legitimate interests, in which case jl7com will assess whether compelling legitimate grounds override your rights.
11.6 Right to Data Portability
Where technically feasible, you may request that jl7com provide your personal data in a structured, commonly used, machine-readable format (e.g., CSV or JSON) so you can transfer it to another service provider.
11.7 Right to Lodge a Complaint
If you believe jl7com has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at www.privacy.gov.ph or by calling their public assistance line. We encourage you to contact the jl7com DPO first so we can attempt to resolve your concern directly.
jl7com will respond to all formal data rights requests within fifteen (15) business days from the date of receipt. In complex cases, we may extend this period by a further fifteen (15) business days with notice to you.
12 Children's Privacy and Age Restriction
jl7com strictly prohibits participation by individuals under the age of 21 years, in accordance with Philippine gambling regulations. The jl7com Platform is not intended for, directed at, or designed to attract persons under 21. We do not knowingly collect personal data from individuals under 21 years of age.
As part of the registration and KYC verification process, all players are required to submit valid government-issued identification confirming they are 21 years of age or older. Accounts where age verification fails, or where jl7com has reasonable grounds to suspect the Account holder is under 21, will be immediately suspended pending further investigation.
21+ Only. If jl7com discovers that personal data has been collected from a person under 21 years of age, that data will be permanently deleted and the associated Account will be permanently closed. Any funds held in such an Account will be handled in accordance with PAGCOR guidelines.
Parents and guardians who believe a minor may have registered on the jl7com Platform are urged to contact the jl7com support team immediately at [email protected] so the matter can be investigated and resolved without delay.
13 International Data Transfers
jl7com's primary data processing infrastructure is located within the Philippines. In limited circumstances, certain personal data may be processed by technology service providers whose servers are located outside the Philippines — for example, cloud infrastructure providers or cybersecurity monitoring services.
Where personal data is transferred outside the Philippines, jl7com ensures that appropriate safeguards are in place consistent with the requirements of the Data Privacy Act of 2012 and the NPC's rules on cross-border data transfers. These safeguards include contractual data transfer agreements incorporating the data protection standards required under Philippine law, and transfers only to countries or organisations that provide an adequate level of data protection.
jl7com does not transfer personal data to jurisdictions where adequate data protection standards cannot be guaranteed. You may contact the jl7com DPO to obtain information about the specific safeguards applied to any international transfers of your personal data.
14 Updates to This Privacy Policy
jl7com reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC guidance, PAGCOR regulatory requirements, or our internal data processing practices. All updates will be published on this page with a revised effective date.
For material changes that significantly affect your rights or how we process your personal data, jl7com will provide advance notice to registered players via email or a prominent notice on the jl7com Platform at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.
We recommend that you review this Privacy Policy periodically to stay informed of how jl7com protects your personal data. The current version of this Privacy Policy is always accessible at https://jl7com.app/privacy-policy.
15 Contact Us & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl7com, please contact our Data Protection Officer using the details below. We are committed to resolving all privacy-related enquiries promptly and professionally.
Data Protection Officer — jl7com
Email: [email protected]
Address: Metro Manila, Philippines
Response time: Within 15 business days of receipt
For complaints that cannot be resolved directly with jl7com, you may escalate your concern to the National Privacy Commission of the Philippines, the independent government body responsible for administering and enforcing the Data Privacy Act of 2012.
jl7com takes all data privacy complaints seriously. Our DPO will acknowledge receipt of your request within three (3) business days and provide a full response within fifteen (15) business days. We are here to help — your trust in jl7com as a safe and responsible online gaming platform is our highest priority.
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